What is the Thunder Experiences program?

Thunder Experiences is a program that allows you to create customized and memorable Thunder event experiences at Thunder home games, using the official Oklahoma City Thunder mobile app. All experiences can be redeemed based on availability.

Registration

How do I register for Thunder Experiences?

Open

Open the Thunder mobile app.

Select

Open the menu and select experiences.

You must register using the email address on your Thunder season ticket account. This will allow you to access pre-loaded experience points to be used use throughout the season, as well as to sign up to receive text messages when experiences become available. If you don’t know the email address associated with your account, you can contact your personal Thunder personal account manager.

Once you register for the program, you will receive a text message with a web link to view the list of experiences as soon as they become available. Experiences are only available on a first-come, first-served basis, while supplies last.

Points System

Do Thunder Experiences points roll over to the next season?

Your points do not roll over, so be sure to use your points often during the 2018-19 season!

Can I purchase more Thunder Experiences points?

Yes, some Experiences are available for purchase. However, certain Experiences are only available to redeem with points.

I have redeemed an experience with my points. Now what?

Follow the prompts after you confirm your redemption to find out when and where and you need to go to redeem your experience. You should receive a confirmation email as well. If you have any questions, please contact your personal Thunder account manager.

How do I download the official Thunder mobile app?

What experiences are available?

Throughout the year there will be many unique and exciting experiences made available to you. Experiences will change frequently and are subject to availability; please note that not all experiences will be available at every game. Please pay close attention to your text notifications for availability. Examples of experiences include:

Experiences	Check-In Timing	Point Value
Pregame Behind the Scenes Broadcast Tour for 4	2.5 hour before doors open	50 points
Early Entry into Chesapeake Energy Arena for 4	2 hours before tip-off	75 points
MVP Dinner (ages 21+)	1 hour before tip-off	100 points
Benchwarmers (ages 5-17)	1 hour before tip-off	25 points
Pregame Warmups for 4	1 hour before tip-off	75 points
Oncourt Air Raid Siren	45 minutes before tip-off	50 points
Game Ball Delivery (ages 7-12)	30 minutes before tip-off	100 points
Honorary Team captain (ages 7-12)	30 minutes before tip-off	100 points
Love’s Kiss Cam	Varies in game	50 points
Thunder Treats	Varies in game	50 points
Mystery Player Pack	End of 1st Quarter	100 points
Halftime Thunder Hi-5 Tunnel (ages 5-17)	End of 2nd Quarter	10 points
Postgame Free Throws for 2	Immediately after end of game	25 points
Postgame Center Court Photo with Game Ball for 4	Immediately after end of game	25 points
Postgame Photo with Rumble for 4	Immediately after end of game	25 points

When will Thunder Experiences opportunities become available for selection?

Experiences for all games in October will become available starting at noon on Monday, Oct 15.

Subsequently, we’ll open up Experiences on the 1st of each month for all games scheduled during that month.

New opportunities will continue to become available throughout the 2018-19 season, so be sure to continue to check often!

Step-by-Step Instructions

Step 1

Select game you are attending.

Step 2

Fill out requested information.

Step 3

Browse available experiences.

Step 4

Confirm your choice and a description of the experience.

Step 5

Check out, and view your remaining Thunder Experiences points after redemption.

Step 6

Please follow the exact instructions for your Thunder Experiences redemption.

Step 7

Keep the confirmation screen handy so a Thunder staff member can validate your experience when you redeem it at the game.

I don't have an iPhone or Android smartphone. Can I still take part in Thunder Experiences?

Yes. You can still access Thunder Experiences by contacting your personal Thunder account manager.

I secured a postgame experience, but my battery is dying.

No worries! You can visit one of the three U.S. Cellular smartphone charging stations located inside Chesapeake Energy Arena at Sections 111, 119 and 301. Ask any usher or Thunder representative to help you find the closest charging station to your location.